Overview
Refund Policy
Affordable main coon kitten we are committed to ensuring your satisfaction with your new Maine Coon kitten. While we take great care in breeding healthy, happy kittens, we understand that sometimes situations change. Our refund policy applies only within 2 months of purchase, and only in the case of verified health issues that are a direct result of a genetic defect. If a refund is necessary, it will be processed after a thorough evaluation by a licensed veterinarian and within the agreed-upon timeframe. Please note that this policy does not cover issues unrelated to health or if the kitten has been altered, mistreated, or not properly cared for. For further details, feel free to reach out to us. Your kitten’s health and well-being are our top priority!
Refunds
Refund Procedure
If you experience any health concerns with your Maine Coon kitten within 2 months of purchase, please contact us immediately. Our team will conduct a thorough review and may require up to 2-4 weeks to verify the issue with the help of a licensed veterinarian. Once the health problem is confirmed, we will offer a solution: either a refund of 90% of the purchase price or an exchange for a different kitten from our cattery. Please note that the kitten must be returned in its original condition, and the health issue must be directly related to a genetic defect, not due to environmental factors or improper care. We are committed to ensuring the well-being of your new companion and will work closely with you to resolve any concerns.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges
Exchange Policy
In the rare event that your Maine Coon kitten experiences a health issue that is determined to be genetic, or if the kitten unfortunately passes away during the delivery process, we offer an exchange of the kitten. The exchange will be for a kitten of equal value from our cattery, subject to verification by a licensed veterinarian. Please contact us immediately if any such issue arises, and we will work with you to resolve it promptly. The health and well-being of your new companion are our top priority, and we are dedicated to ensuring a smooth and positive experience for all our customers.
Shipping returns
Shipping Policy
At affordable main coon kittens, we offer free shipping within a 2-hour radius of our cattery for purchases made within this timeframe. Additionally, we provide free worldwide shipping for customers who purchase three or more kittens at once, or those who make a total of three purchases with us. If you need an exchange due to health issues with your Maine Coon kitten, we will also cover the shipping costs for both the return and the delivery of a new kitten.
We partner with the most trusted and reliable shipping company, ensuring that your kitten is safely and comfortably transported to your home. However, if you prefer, you are welcome to arrange shipping through your own delivery company. We prioritize the safety and well-being of your kitten during transit, and we are committed to ensuring a smooth and stress-free delivery process, regardless of the carrier you choose.